They didn't sell us a stack. They understood our business and built what we actually needed.
Proudly Canadian — Based in Oakville, Ontario
Enterprise
IT,
engineered
for
the Canadian
enterprise.
Zaki Technology Services partners with mid-market and enterprise teams across Canada to design, secure, and operate the systems that move business forward — from cloud infrastructure to managed cybersecurity to bespoke software.
01 / About
A Canadian IT firm built for the long haul.
We're a team of senior engineers, security analysts, and architects who believe great IT is quiet, predictable, and aligned with the business.
From our headquarters in Oakville, Ontario, we serve organizations across the GTA and beyond — building cloud platforms, running security operations, and shipping software that solves real problems.
No offshore handoffs. No vendor reselling dressed up as strategy. Just senior people, accountable timelines, and systems that hold up under load.
2012
Founded in Oakville
40+
Engineers & analysts
4
Compliance frameworks
24/7
SOC & NOC coverage
02 / Services
Six practices. One partner.
Built for outcomes, not invoices.
01
Cloud infrastructure
AWS, Azure, and GCP architecture, migration, and optimization. We build cloud foundations that scale predictably and bill you only for what you actually use.
02
Cybersecurity & SOC
24/7 managed detection and response, vulnerability management, and compliance programs aligned with PIPEDA, SOC 2, and ISO 27001 — operated from Canadian soil.
03
Managed IT services
End-to-end IT operations for growing teams: helpdesk, endpoint management, identity, M365 and Google Workspace administration, with a Canadian-based account team.
04
Custom software
Web, mobile, and back-office systems built with modern stacks. From internal tools that replace spreadsheets to public products that ship to thousands of users.
05
Data & AI
Data warehousing, analytics, and applied AI. We help teams move from dashboards to decisions — and from prototypes to AI features safely deployed in production.
06
Network engineering
Site-to-site connectivity, SD-WAN, secure remote access, and Wi-Fi for offices, warehouses, and clinics. Hardware-agnostic, designed for the way your teams actually work.
03 / Approach
How we work — quietly, predictably, on time.
→ 01
Discover
A structured assessment of your stack, risks, and goals. We listen first, then write the plan — never the other way around.
→ 02
Architect
Solution design with named owners, fixed budgets, and clear milestones. You see the trade-offs before the work starts, not after.
→ 03
Build
Senior engineers, weekly demos, and code that ships behind feature flags. No surprises in week ten that should have come up in week two.
→ 04
Operate
A 24/7 NOC, runbooks for everything, and quarterly business reviews. The systems we build are the systems we keep alive.
→ 05
Improve
Continuous optimization on cost, performance, and security. The platform you have next year should outperform the one you have today.
04 / Industries
Where we go deep.
Healthcare & clinics
PHIPA-compliant systems, EHR integrations, and secure clinical workflows.
Financial services
Hardened infrastructure, audit-ready trails, and OSFI-aligned controls.
Retail & e-commerce
POS integrations, omnichannel platforms, and peak-season scaling.
Manufacturing
OT/IT convergence, ERP modernization, and warehouse connectivity.
Public sector
Procurement-friendly engagements with full Canadian data residency.
Professional services
Practice management, document workflows, and remote-first IT.
05 / Stack
The tools we actually use, every day.
AWS
Cloud
Azure
Cloud
GCP
Cloud
Kubernetes
Orchestration
Terraform
IaC
CrowdStrike
EDR
Sentinel
SIEM
Okta
Identity
Fortinet
Network
Meraki
Network
Snowflake
Data
dbt
Data
React
Frontend
Next.js
Frontend
.NET
Backend
Node.js
Backend
Postgres
Database
Datadog
Observability
06 / Clients
What clients actually say.
Cut our incident response time in half. The SOC team is sharp, calm, and reachable when it matters.
The cloud migration came in under budget and shipped a week early. That basically never happens.
07 / FAQ
Questions, answered.
Where is your data hosted, and is everything Canadian?
Yes — by default, all customer data is held in Canadian regions (AWS ca-central-1, Azure Canada Central, etc.), and our SOC and helpdesk are staffed by Canadian-based personnel. International residency is available on request for global clients.
How do engagements typically start?
A 30-minute discovery call, followed by a written assessment with scoped options, fixed pricing, and a recommended sequence. No 80-page proposals — just the plan you need to make a decision.
Do you work with companies our size?
Most of our clients are between 50 and 2,000 employees, but we take on smaller projects when the fit is right. The thing we're always looking for is a real problem to solve, not headcount.
What about compliance — SOC 2, ISO, PIPEDA?
We're ISO 27001 and SOC 2 Type II audited, and we run client engagements aligned to PIPEDA, PHIPA, and OSFI guidelines as needed. We can share our reports under NDA.
How quickly can you respond to incidents?
For managed clients, our 24/7 SOC averages a 14-minute response on Severity 1 incidents, with a contractual 30-minute SLA. Lower severity tickets follow standard business-hour SLAs unless escalated.
Do you only do long-term engagements?
No — we run fixed-scope projects (cloud migrations, security audits, software builds), monthly retainers, and 24/7 managed services. Most clients start with a project and grow into a longer relationship.
08 / Contact
Let's build something that lasts.
Headquarters
307-1670 North Service Rd E
Oakville, ON · L6H 7G3
Phone
416 834 0417
Mon–Fri · 8am – 8pm ET
Email
info@zakitechnologyservices.com
We reply within one business day
After hours
24/7 SOC support
For managed clients · paged on Sev 1